The Honey Baked Ham Company

Before I went to the Honeybaked Ham store I looked at the website. Nowhere on there did it say they weren't serving lunch during the holidays. I waited in line for 25 minutes only to be told that they were in fact not serving lunch. The manager was rude about it, so much so another customer apologized to me. It was belittling. To add insult to injury there were staff in the back making pre-made sandwiches. If I were the supervisor I would've had the sandwiches made to compensate for the time my customer spent in line as a courtesy.

Quality of frozen sides are not worth the price. The ham and Turkey has always been good but DO Not buy the sides! You will be disappointed.

Pre ordered ham for Thanksgiving. When I went inside, I was greeted with a hello and how can I help you. Showed her my order from my phone, and she went and grabbed me a ham. She wished me a happy Thanksgiving, and u was on my way. I've ordered from here the last few years, and I have always been happy with their ham.

I drove 40 minutes to get a smoked whole Turkey after speaking on the phone. With an associate saying, they have them. And I just needed to come and didn't need to pay for it over the phone. And when I got there, the manager said they haven't had them in days or they can't sell the ones they're prepaid and couldn't help me out and I have the call recorded with the associate so to prove my case. The worst customer service ever.

Orderd ham online and picked it up. Fast service.